Return and Refund Policy

Last Updated: October 4, 2026

At North Yard Goods, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible item, you may request a return in accordance with the terms below.

Return Period

You may request a return within 30 days of delivery.

To be eligible for a return, the item should:

• Be unused and in its original condition
• Be returned with its original packaging and accessories, when applicable
• Include proof of purchase or sufficient order information
• Not be damaged, altered, or used beyond what is reasonably necessary to inspect the product

How to Request a Return

To request a return, please contact us with your order number and details about the item you would like to return.

North Yard Goods
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: northyardgoods.shop

Please wait for return instructions before sending an item back.

Return Shipping

Unless the item was received damaged, defective, or incorrect, the customer may be responsible for return shipping costs.

If we sent you the wrong item or your item arrived damaged or defective, please contact us as soon as possible so we can review the issue and provide appropriate instructions.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

Please allow up to 14 days for a refund to be processed after approval. Your bank or payment provider may require additional time for the funds to appear in your account.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.

We may request your order information and photographs of the item or packaging to help us assess the issue and determine the appropriate resolution.

Exchanges

We do not guarantee direct exchanges. If you need a different product or item, you may be asked to return the original item and place a new order.

Non-Eligible Returns

A return may be refused if the item has been:

• Used or damaged after delivery
• Altered or modified
• Returned without the required components or accessories
• Returned outside the applicable return period
• Returned in a condition that does not meet our return requirements

Contact Us

If you have questions about returns or refunds, please contact us:

North Yard Goods
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: northyardgoods.shop