FAQ
Frequently Asked Questions
How long does it take to process my order?
Orders are typically processed within 0–1 business days.
How long does shipping take?
Our estimated shipping time is 3–7 business days after your order has been processed and shipped.
Will I receive tracking information?
Yes. When tracking is available, you will receive shipping information after your order has been shipped. Tracking updates may take some time to appear.
Can I return my order?
Yes. Eligible items can generally be returned within 30 days of delivery, subject to our Return and Refund Policy.
When will I receive my refund?
Once your return has been approved, refunds are generally processed within 14 days. Your bank or payment provider may require additional time for the funds to appear in your account.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible if you receive a damaged, defective, or incorrect item. We may ask for your order information and photos to help resolve the issue.
What payment methods do you accept?
We accept the payment methods displayed at checkout. Available options may vary depending on your location and other factors.
Can I cancel my order?
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.
What if I entered the wrong shipping address?
Please contact us as soon as possible. If the order has not yet been processed, we may be able to update the shipping information. Once an order has shipped, changes may not be possible.
What should I do if my package is delayed?
Shipping times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control. If your package appears significantly delayed, please contact us for assistance.
How can I contact North Yard Goods?
You can contact us using the information below:
North Yard Goods
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: northyardgoods.shop